Refund Policy

This Returns and Refund Policy explains how Genetic Research Limited handles product returns, replacements, and refunds. By placing an order, you agree to the terms outlined below.

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1. All Sales Final

Due to the nature of our research products, all sales are final. There will be no refunds, exchanges, credits or returns under any circumstances.

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2. Research Use Only

All items sold on www.geneticresearch.co.uk are for research only in laboratory environments. Our products are not for human consumption, veterinary or diagnostic use.

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3. Damaged Items Return Process

The purchaser has 48 hours to state their item(s) is damaged and we will initiate the claim and review. Images of damaged items will need to be provided. To initiate a damage claim, contact admin@geneticresearch.com